SunField LLC offers one-year limited product warranty from the date of purchase to all TrenDesks™products sold by SunField LLC.
Customers who have issues with our products should initially contact with our customer service. Send an email to firstname.lastname@example.org. We are happy to help!
Warranty Repairs: Any failure from normal usage will be repaired free of charge, and SunField LLC will return the product to you at SunField LLC cost. A failure is a mechanical breakdown of or defect in the unit that affects the user's ability to operate the product as intended. If it is determined that the failure was caused by misuse or abuse of the product, repairs and return shipping will be at the customer’s expense. No refunds are available after the 30 day Satisfaction Guarantee policy.
Warranty Returns: Any returns outside of the 30 day Satisfaction Guarantee policy, but in the 1-year product warranty period, customers will pay the shipping cost to send the product(s) back to SunField LLC.
ITEM DAMAGED IN TRANSIT
If items are damaged during transit, customers may return the products under our 30 day Satisfaction Guarantee policy. We may ask for photographic, video, or other evidence for our records.